Telehealth Psychotherapy & Medication

Some people are seeking a diagnosis and others know what they need help for.  Either way, the process begins with an initial evaluation that will last around one hour.  From that evaluation, an initial plan will be developed for counseling, medication management or both services together.  At times, psychological testing may be recommended to assist with arriving at a diagnosis, prior to the commencement of treatment. 

Neuro Health offers private pay healthcare services.  However, out of pocket costs may not be much more than using your health insurance.  Plus, there are additional benefits of not using insurance to include:

• Your personal health information stays with you. There are no mandatory shares with insurance companies, enhancing your privacy. No more lengthy pre-authorization processes either. You bypass those hassles, making your healthcare journey smoother.
• Your options for treatments and services are no longer restricted by insurance coverage. You and your provider decide what’s best for you.
• You can still use your insurance when financially beneficial, to purchase medications.
• You enjoy a stronger provider-patient relationship. The relationship is between you and your provider, without insurance company influences. If your insurance situation changes, your healthcare does not. You can maintain long-term relationships with your providers.

Depending on the benefits provided by your insurance plan, you may be eligible for out-of-network reimbursement for certain services. If you wish to utilize your out-of-network benefits, please contact your insurance company directly to verify your coverage. We will furnish you with the expected CPT codes, which inform the insurance company about the services provided, as well as the presumed diagnosis. Payment for services is required at the time of your appointment. We will supply you with a specialized receipt called a “Super Bill,” which you can then submit directly to your insurance company. If you qualify for any out-of-network benefits or reimbursement, the insurance company will send the payment directly to you.

Please be aware that utilizing your out-of-network insurance benefits impacts various aspects of your care, including the loss of complete control over the confidentiality of your records. By using your benefits, your health insurance company will have knowledge of the services you received and the diagnoses made. Additionally, they retain the right to audit your evaluation reports and treatment notes.

Yes, you have the option to use your pre-tax healthcare account to pay for our services. You can either utilize the debit card associated with the account for direct payment or choose to pre-pay for the services and then seek reimbursement in accordance with the guidelines outlined in your account plan.

Yes, you can receive our services with a valid referral from your treating physician under Worker’s Compensation. We take pride in assisting injured workers who are striving to return to work and their pre-injury level as quickly as possible.

We know cost is a concern when seeking healthcare and that is why we seek to make our costs as transparent as possible. In addition to the information provided on our website and in our practice paperwork, we also provide a written Good Faith Estimate. The information below is provided courtesy of the Centers for Medicare and Medicaid Services (CMS):

As part of the 2022 No Surprises Act, you have the right to receive a “Good Faith Estimate” explaining how much your health care will cost.

Under the law, health care providers need to give patients who do not have certain types of health care coverage or who are not using certain types of health care coverage an estimate of their bill for health care items and services before those items or services are provided.